Service:Direct factory pricing with 15+ years of quality control expertise.
Visit Us:We warmly welcome site visits or factory tours via video call.
Q2: Do you support OEM/ODM services?
Answer: Yes, we provide full one-stop solutions to bring your ideas to life:
Design Support:We work withprofessional design partnersto create 3D models from your sketches or samples.
Engineering:Our in-house team oversees the entire process to ensure designs are optimized for mass production.
In-house Tooling:We manage mold making internally to ensure precision and quality.
Production:22 injection machines dedicated to your custom orders.
Q3: What is your Minimum Order Quantity (MOQ)?
Answer:
For Custom Orders (OEM/ODM):Generally3,000 pcs.
For In-stock Items:We support low MOQ starting from100 pcs. We understand the needs of growing businesses and are open to discussing smaller trial orders to help you test your market.
Q4: Can I get a sample before placing a bulk order?
Answer:Yes. We provide samples for quality evaluation.
Regular samples:Lead time is5-7 days.
Custom samples:Lead time is typically10-15 daysdepending on the complexity.
Note: Sample fees can be refunded once your bulk order reaches a certain quantity.
Q5: How do you ensure product quality?
Answer: We implement a strict 4-stage Quality Control system to ensure every unit is perfect:
IQC (Incoming):Full inspection of all raw materials before they enter the warehouse.
IPQC (In-Process):Real-time monitoring and sampling during the injection molding process.
FQC/OQC:100% inspection before packing and final random sampling before shipment.
Third-Party Inspection:We fully cooperate withany third-party inspection agency nominated by youto ensure the products meet your standards before shipping.
Q6: What is the typical lead time for mass production?
Answer:
Standard Lead Time:Generally25–35 daysafter deposit confirmation and sample approval.
Urgent Orders:Our team will coordinate to prioritize your production schedule for time-sensitive projects.
Capacity:Our22 injection machinesallow us to maintain a stable and predictable production cycle.
Q7: What are your payment terms?
Answer:
Standard Terms:30% deposit in advance, and 70% balance payment before shipment or against the B/L copy.
Accepted Methods:T/T (Bank Transfer) is our primary payment method for bulk orders.
Small Orders/Samples:For your convenience, we also accept PayPal for sample fees or small trial orders.
Q8: What shipping methods do you offer?
Answer: We offer flexible logistics solutions through our reliable partners:
Service Terms:Support forFOB, CIF, EXW, and DDP(Door-to-Door with duties paid).
Sea & Air:Competitive rates for bulk sea freight and fast air freight.
Express:Door-to-door delivery via DHL, UPS, and FedEx.
Nominated Forwarders:We are also happy to work with your own shipping agent.
Q9: What is your after-sales warranty policy?
Answer: We value long-term partnerships and stand behind our products:
Warranty:We offer a12-month quality guaranteeon all products.
Defect Handling:Free replacements or credit for your next order if functional defects are found (excluding man-made damage).
Support:24/7 technical support and rapid response to any quality concerns.
Q10: What certifications do you have?
Answer:
Factory Audit: Our facility is BSCI (Grade B) and ISO9001 certified, reflecting our high standards in social compliance and operational management.
Product Standards:All products comply withCE, RoHS, and REACHfor the EU/US markets.
Compliance:We ensure all materials and processes meet international safety and environmental regulations.
Seeing is Believing
We welcome you to visit our 15,000m² facility in Ningbo to experience our manufacturing excellence and extensive product range firsthand.
